Support

Every effort is made by SeatAdvisor to rectify client’ issues in minimum turnaround time. SeatAdvisor provides unlimited, 24/7 email and phone support for technical and usability issues. Our support staff can also log in to your organisation, check issues and provide appropriate help.

SeatAdvisor has a dedicated 1300 number for Australian Clients and 0800 Number for New Zealand Clients for support services. This is backed up by after hour’s emergency support 24/7 via a mobile roster.

Support is paramount to SeatAdvisor and every effort is made to rectify any issue you might have in minimum turnaround time.

Support:

  • Easily understood documentation is provided online.
  • Full training manual documents every feature of the SABO system.
  • 24/7 phone and email support.
  • All support requests are given top priority. The usual response time is immediate.
  • Online training videos to assist staff training.

At SeatAdvisor we feel that all system problems need to be addressed immediately so as not to impact your business adversely.